1. Introduction
These Terms & Conditions govern the use of this website and the services provided by our company.
By accessing this website or engaging with our services, you agree to comply with these terms. If you do not agree with these terms, you should not use our website or services.
2. Services
Our company provides digital services including but not limited to:
Conversion Rate Optimization (CRO)
Shopify website design and development
Landing page design
Funnel and performance audits
A/B testing and experimentation
E-commerce consulting and optimization
Services are provided according to the proposal, contract, or service agreement agreed upon with the client.
3. Performance Targets
Performance targets are defined at the beginning of each engagement.
During the kickoff call, both parties review the current performance of the website and define measurable targets such as:
conversion rate
revenue per visitor
funnel performance
checkout completion rate
other relevant performance metrics
These targets are documented in the service agreement.
4. Results Commitment
We are committed to improving the performance of our clients' websites through structured testing, design improvements, and optimization strategies.
If the agreed targets have not been achieved by the end of the contract period, we will continue working on the project at no additional cost until the agreed targets are achieved, provided the client continues to cooperate and maintain the agreed conditions of the project.
5. No Refund Policy
Due to the nature of digital services including strategy, design, development, and testing, all payments made for services are non-refundable.
Instead of refunds, our commitment is to continue working until the agreed targets are reached.
6. Client Responsibilities
Clients agree to:
Provide accurate information about their business.
Grant necessary access to platforms and tools.
Provide timely feedback and approvals.
Maintain stable traffic levels and marketing conditions where possible.
Failure to meet these responsibilities may impact the results commitment.
7. Intellectual Property
All materials produced during the project remain the intellectual property of our company until full payment has been received.
After full payment, the client receives the right to use the deliverables for their business.
We reserve the right to use project work for portfolio and marketing purposes unless otherwise agreed.
8. Confidentiality
Both parties agree to keep confidential information private. This includes business data, strategies, analytics, and internal documentation.
Confidential information will not be shared with third parties except when required to deliver the services.
9. Limitation of Liability
To the maximum extent permitted by law, our company shall not be liable for:
indirect damages
loss of profit
loss of business opportunities
advertising performance fluctuations
platform outages
third-party system failures
Our total liability is limited to the amount paid for the services provided.
10. Third-Party Platforms
Our services may involve the use of third-party platforms such as Shopify, analytics tools, advertising platforms, and A/B testing software.
We are not responsible for downtime, changes, or performance issues related to these platforms.
11. Changes to Terms
We may update these Terms & Conditions at any time. Updated versions will be posted on this page.
12. Contact
For questions regarding these Terms & Conditions, please contact us via the contact page on our website.